Crew management
　◆　Difficulties and complains by seaman or owner, treatment procedure by Ray shipping
　　・If received crew complaints , IMSCO direct contact to Ray Shipping and solve the problem directly to crew via Phone Mr. Khin Maung Than(MD).
　　・Mr. Soe Min who trouble shooter go to Korea solve the problem.
　　・Keep good relationship with crew families and give Crew’s family news to crew.
　◆　Major check points for crew adoption
　　・Check crew’s health by verified Hospital in Myanmar before joining the vessel
　　・Check crew’s career – kind of vessel, ship’s owner, with Korean crew, completed contract
　　・Check crew’s family circumstances – normal family life if possible
　　・Submitting the list of waiting crew at the beginning of every month
　◆　4 major check points
　　(1) Accident due to lack of communication
　　　　At least 1 month pre-education of Korean language & culture before joining ship,
　　　　in Ray shipping training center by Korean language lecturer.
　　(2) Accident due to violent language & body touch
　　　　pre-education of Korean culture, custom and habit in Ray shipping training center before joining ship.
　　(3) Accident due to heavy drinking
　　　　pre-education regarding alcohol policy of company and not allowed to bring any alcohol to vessel.
　　(4) Chronic disease
　　　　Medical exam: carried out by Asia Royal Hospital, protect the crew onboard who was remarks by Doctor.
　◆　Measure for preventing run away
　　・Teaching Korean’s Culture & Custom before entering Korea.
　　・Crew’s family or relation stand guarantor(2 people) when a Shipping company or Owner ask it.
　　・Keep good relationship with crew families.
　　・Receive and solve complains of crews on board frequently.

Manual when a crew runs away
　◆　Run away when crew enters Korea or moves

　　・Handling staff notifies immediately IMSCO and searches around under mutual cooperation.
　　・IMSCO notifies immediately the ship or owner.
　　・IMSCO notifies immediately Ray Shipping.
　　・Ray Shipping notifies immediately crew’s family, explains disadvantage about runaway,
　　　and request a help for crew can return to the ship.
　　・Ray Shipping notifies frequently IMSCO about the result from crew’s family.
　　・IMSCO notifies the ship or owner about the result from crew’s family.。
　◆　Manual when a crew runs away

　　・the ship or owner notifies immediately IMSCO
　　・Ray Shipping notifies immediately crew’s family, explains disadvantage about runaway,
　　　and request a help for crew can return to the ship
　　・Ray Shipping notifies frequently IMSCO about the result from crew’s family.
　　・IMSCO notifies the ship or owner about the result from crew’s family.